A. Our Dallas studio is located at the Castle Hills Village Shops which is near Hebron and Josey in Carrollton. We will be moving to Austin in June 2019, but we currently travel to Austin to our home on Lake Travis near Lakeway for sessions once a month. Sessions in Austin are mainly on location in the Lakeway area.
Q. Do you charge a session fee?
A. Session fees in Dallas for regular weekday sessions at our studio or right outside is $200 and we donate $100 for each family or pet session to a local animal rescue group. We believe in helping animals get adopted and over the last 7 years we have donated over $14,000 to support animal rescue groups. We have a minimum order requirement for each session. Minimum order is $300 for studio and $500 for on location. Minimum order is due before the session date and is a credit to be applied toward your order. Session fees in Austin are $300 and they are done on location in the Lakeway area the second Friday or Saturday of the month. There is a $500 minimum order requirement for Austin sessions.
Q. When do I see my images?
A. Your order appointment is done a few days or within one week from the session date. We will meet at the studio and we will show you our favorites from the session. All parties who needs to make decisions, must be at the appointment. If you need to come back for a second appointment, there is a $100 fee. We do not offer online previews.
Q. How much will I spend on my portraits?
A. Our clients typically invest between $1,000-$15,000 on wall portraits, and albums. We offer a complimentary studio consultation where we go over what your needs are, clothing, location of wall portrait, product offerings and pricing information.
Q. How long do you keep my images?
A. All images not purchased will be purged in 30 days from order date. Purchased images will be archived.
Q. Do I get all the images on a CD or USB?
A. We believe that portraits should be printed as wall portraits so they can preserve your memories and pass down for generations. We offer social media files with our watermark as a gift for all wall portraits purchased.
Q. Do you offer digital files?
A. We offer a social media file with each wall portrait purchased to share with family and friends on social media. We also include a digital file for you to print to 8x10 with every wall portrait purchased size 24" or larger. We also have a digital collection after your purchase of $1000 or more in printed products.